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Tuesday, February 23 • 11:00am - 11:50am
Breakout 3: Safety Information in a Virtual World

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Even before COVID, more and more consumers were shopping online, making complaints through online forms, and conducting more of their daily lives virtually. Now, with a pandemic, that has intensified. Many purchases are made online with no opportunity to inspect the product and consumers must rely on online reviews and whatever information is provided by the seller to make a purchasing decision. What can we do to maximize safety information to help consumers both make informed decisions, and act if they have a safety issue with a product?
Moderators
avatar for Rachel Weintraub

Rachel Weintraub

Legislative Director and General Counsel, Consumer Federation of America
Rachel Weintraub is the Legislative Director and General Counsel for Consumer Federation of America (CFA). Previously, she was the Director of Product Safety. Rachel has worked with Consumer Federation of America since 2002. Her primary focus is advocacy on product safety issues... Read More →

Speakers
avatar for Sharon Levi

Sharon Levi

Research and Evaluation Efsharibari, Ministry of Health, Israel / School of Public Health University of Haifa
Sharon Levi is responsible for research and evaluation for Efsharibari- Israel’s National Program for Active and Healthy Living at the Ministry of Health and is a research analyst in the Transportation and Safety Research Group at Westat. Previously she was director of research... Read More →
avatar for Nancy Cowles

Nancy Cowles

Executive Director, Kids in Danger
Nancy Cowles is the Executive Director of Kids In Danger (KID), a nonprofit dedicated to protecting children by fighting for product safety. KID’s mission is to save lives by enhancing transparency and accountability through safer product development, better education and stronger... Read More →
avatar for Mark Fellin

Mark Fellin

Senior Manager, Product Trust and Regulatory Compliance, Amazon
Mark S. Fellin is the Senior Manager for Product Trust and Regulatory Compliance at Amazon. Mark is responsible for leading Amazon’s efforts with regulators, legislators, NGOs, trade associations and Amazonians to continue Amazon's mission to be earth's most customer-centric company... Read More →

Tuesday February 23, 2021 11:00am - 11:50am EST
Virtual
  Misc/Other/Human Element, Breakout